* Please note orders received between 24th and 31st December 2019 will not be despatched until the New Year. Thank you *

Within the UK: Sent via Royal Mail First Class; Royal Mail Special Delivery; Royal Mail Recorded Delivery or courier service where applicable. Please allow up to 3 working days.

Europe and US/Canada: Sent via International courier service. Please allow up to 7 working days.

Rest of world: Sent via International courier service. Please allow up to 10 working days.

Brazil: Please note import taxes can cost up to 150% .

Other Criteria offer a Same Day Delivery option for customers within London. To enquire about a particular product and delivery prices contact us on 0207 935 5550 or email Subject to product availability and delivery address.

The price for delivery will be made clear to you during the Checkout process.

Please Note:
Due to the busy nature of limited period offers and sales, delivery can take longer so please allow up to 5 extra working days for any items bought at these times. 

High value editions may take up to 28 days to deliver.

Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery, and will often be despatched when they are ready to be sent to you. You will be charged our delivery charges accordingly. Your products are insured up to the point of delivery. Upon delivery they become your responsibility.

Other Criteria does not accept any liability whatsoever for delayed delivery caused by any third party (including without limitation any delays which may be caused by any fulfilment houses which we may use). As soon as you have received the products, you will assume all risk in the products, as already mentioned above.

Upon delivery of the products to you, we will also provide you with sufficient details to enable you to: exercise your right of cancellation; and address any intended cancellation or complaints to the correct place of business.

If you have any queries relating to delivery, please email us on